Shop manager

• To plan the necessary measures in order to meet the monthly sales targets.
• To provide with optimal customer service in accordance with company standards.
• To monitor and adjust the management indicators of the store in order to achieve optimal levels.
• To continually monitor the evolution of sales and customer profiles.
• To be familiar with the collection in order to increase sales.
• To ensure good communication with the headquarters.
• To inform his/her managers and headquarters of anything that has a major impact on the management of the store and/or its sales.
• To transmit the company culture to the team.
• To recruit personnel for the store team.
• To provide with all necessary training and information in order to develop and integrate all members of the team.
• To organise and distribute tasks and positions to each team member.
• To ensure that all staff are familiar with and apply the customer services standards of the company.
• To advise the team on how to maximise sales with their everyday work.
• To encourage internal communication and participation within the team.
• To evaluate the progress and development of each team member.
• To monitor and motivate the team.
• To identify the potential of the team and to create a breeding ground for future promotions.
• To monitor the personal and professional image of the team.
• To ensure compliance with local legislation and internal store regulations.
• To continually analyse sales rankings.
• To check the scanning of garments (rotation chart).
• To check and ensure the correct use of PMD tools.
• To make the weekly product report, observing the following 3 points in the store:
• What part of the collection is selling well.
• What part of the collection customer return in the fitting rooms and why are those garments not selling.
• What would sell that we do not have in the collection
• To apply all security and stock control mechanisms (theft prevention)

Job Details

Preferred Candidate

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