The Alshaya eGroup is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
The Role:
The Technical Support Engineer is responsible for providing first line support to retail stores by configuring and installing Windows servers, upgrading and migrating operating systems and software applications and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements. Additionally you will manage backups, troubleshoots and maintain secure data communication.
Qualifications & Requirements:
- A university degree in electronics or computer engineering- Have previous experience in a similar role- Very good working knowledge of Windows Desktop and Server OS- Basic networking skills (Windows or Networking certification is an added advantage)- IT hardware troubleshooting skills- Secure data communication skills- Basic working knowledge in SQL/Sybase is an advantage- Knowledge of Windows administration- Experience on Micros RES 3700 is an added advantage- Be able to work shifts.
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognized retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn, Office Depot and KidZania. The company operates over 2,500 stores across 8 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Home Furnishings, Office Supplies and Leisure & Entertainment. Alshaya's stores can currently be found in 19 markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 36,000 people from over 110 nationalities.
Job Details
| Date Posted: | 2014-02-09 |
| Job Location: | Kuwait |
| Job Role: | Other |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Entry Level |
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