Sales Consultant, Luxury Fashion - Kuwait - Burberry

To act as a brand ambassador by cultivating relationships with new and existing Very Important Clients (VIC), demonstrating excellence in selling, service, styling and wardrobing skills. They should work closely with all store teams and Burberry Private Clients around the world to drive sales and productivity in your store.

Key Responsibilities:

Working ‘by appointment’ to provide a personal service and maintain close relationships with all VICs and VVICs (in-store or off-site)
Proactively clientele and recruit new VICs to build a client book, either in partnership with sales associates thereby assisting the growth of their VIC business or in partnership with Store Manager and Burberry Private Clients Manager to attract new VICs through local networking (hotels and local businesses)
Drive and deliver personal sales and KPI targets by cultivating client relationships
Execute all sales initiatives driven by the Burberry Private Clients Managers
Maintain ‘Service and Standards’ at all times by adhering to all policies and ensuring delivery of the ‘Burberry Experience’ to the highest standard
Provide a luxury experience, demonstrating expertise in styling and wardrobing for all occasions
Support and lead by example at in-store events in order to cultivate relationships and drive sales
Be proactive in generating and executing group appointments
Be efficient in follow-up and all after-sales services with customers
Develop internal relationships to drive client development in store by partnering with other sales associates across all departments
Share client feedback and sales opportunities with line managers and Burberry Private Clients Manager
Share best practices and knowledge with the Burberry Private Clients global team
Partner with Burberry Private Clients manager to generate new business

Job Details

Preferred Candidate

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