The successful candidate will be responsible for running the Change, Release & Problem Management functions whilst providing strong governance, control and decision making across the respective Applications & Infrastructure landscapes.
Key Accountabilities:
· Design, implement and manage the Change and Release Management processes and procedures
across a complex Infrastructure & Application environment.
· Ensure all changes and releases are reviewed, risk assessed and prioritised consistently and
appropriately and that all interested parties are made aware of the change.
· Exercise clear-cut governance when reviewing SAP Application/Infrastructure related changes.
· Facilitate the Change Advisory Board in reviewing high priority and complex changes.
· Communicate high impact changes and scheduled releases to senior stakeholders.
· Maintain strong working relationships with the other Management functions within IT and Business.
· Ensure approval is gained from the correct stakeholders for each change.
· Manage SAP Application Transports from Quality to Production through the Change
Process/utilizing key tools such as SAP Solution Manager.
· Produce regular and accurate management reports and identify any trends or problems including
Forward Schedule of Changes to the business
· Provide guidance, direction and support for the Change and Release Management processes,
identifying opportunities for improvement.
· To liaise with all necessary parties to coordinate change requests and provide effective
communication to all change parties.
· Champion the consistent use and best practices within the Change Management process across all
teams.
Job Details
| Date Posted: | 2014-04-30 |
| Job Location: | Kuwait |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Kuwait |
| Degree: | Bachelor's degree / higher diploma |
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